职位描述
Customer Selection & Exit Management Officer Retail Banking & Wealth Management HSBC China : 0000AWXU
Deion
Retail Banking and Wealth Management (RBWM)
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
1) Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
2) Ensure timely CSEM cases handling and management according to internal process and policy requirement.
3) Provide guidance to frontline on CSEM policy, and work with operational teams to ensure the specific process owned by their side running well.
4) Engage with other stakeholders for problem solving, i.e. with Legal, Regulatory Compliance, Financial Crime Compliance, Fraud as well as global CSEM team etc.
5) Daily work closely with other HSBC affiliates to handle cross-border case triggers.
6) Ensure various MI reporting delivery in quality and timely manner.
7) Coordinate monthly Customer Selection Committee (CSC) meeting
8) Organize meeting facility and ensure quorum member attendance
Qualifications
To be successful in the role, you should meet the following requirements:
• Bachelor degree or above
• At least 2 years relevant working experience in Retail Banking, with experience on compliance / risk management or frontline sales / service roles
• Good spoken and written English
• Good communication and interpersonal skill, ability on influencing
• Good analytical and logical thinking, strong problem solving skills, able to balance business and risk
• Disciplined; honest; responsible; organized; self-motivated
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHXI/HX
Issued by HSBC Bank (China) Company Limited
https://hsbc.taleo.net/careersec ... gb&job=0000AWXU工作地点
上海
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